Terms and Conditions
Paxos thalassa travel is a registered brand of E.O.T. (Greek National Tourism Organisation) with license number:08.29.E.61.00.00367.01
Loggos Paxos 49082
Ionian islands Greece
Reservations
Confirmation of reservations is subject to availability at the time of booking and appropriate payment being received at our offices and in all cases are subject to acceptance of the following Terms and Conditions:
Receipt of payment by credit card, direct bank transfer or any other arrangement mutually agreed constitutes acceptance of our booking conditions. The person making the booking must be 18 years of age or over and in the event that all members of the party travelling are under 18 it is necessary to seek prior acceptance of the booking from the accommodation involved.
Insurance
As a condition of booking it is required that clients take out holiday insurance. It is strongly recommended that insurance is taken out at the time of booking.
Payment
When making a booking LESS THAN 6 WEEKS/42 DAYS prior to the arrival FULL PAYMENT is required at the time of booking.
When making a booking MORE THAN 6 WEEKS/42 DAYS prior to arrival a deposit of 30% OF THE TOTAL BOOKING VALUE is payable at time of booking.
The balance in full must be paid no later than 6 weeks before arrival. In the event of payment not being received in full by the due date we reserve the right to cancel arrangements.
ALL CREDIT CARD PAYMENTS ARE SURCHARGED AT 0,0% OR 2,5% UNLESS OTHERWISE SPECIFICALLY STATED.
If You Wish To Alter a Booking
We will do our best to help. If you wish to alter your booking, a charge of 50.00 euros will be apply.
Cancellation
If a booking or part thereof is cancelled, we must receive written advice of the cancellation signed, wherever possible, by the lead person and the following charges will then apply (as a percentage of total booking cost):
More than 42 days prior to arrival: booking deposit (30%)
42 – 29 days prior to arrival 50%
28 – 15 days prior to arrival 70%
14 days or less prior to arrival 100%
It may be possible to make a claim under any insurance policy arranged subject to the terms of the policy.
Descriptions
Our descriptions are prepared in good faith, We take all reasonable steps to ensure that the website descriptions are accurate. There may be occasions when an advertised facility is not available. The company is not liable for items of furniture appearing in photographs which have been removed or changed since those photographs were taken.
Certain facilities may require refurbishment or maintenance, e.g. swimming pools, and amenities or activities can be cancelled or curtailed due to lack of demand or weather conditions. Whilst we will notify any changes wherever possible, we cannot accept liability for the unavailability, temporary or permanent, of any facility not under our direct control.
If We Have To Alter Arrangements
Every effort is made to maintain arrangements as advertised but, because they are planned many months in advance, changes may occur for reasons which are totally beyond our control. We reserve the right to substitute alternative accommodation of the same or superior standard in the same resort should this become unavoidable. Occasionally it may only be possible to offer alternatives of a lower standard or in a different resort in which case compensation may be offered. You have the choice of accepting the change and any compensation offered or cancelling the accommodation booking and receiving a full refund in respect of accommodation unoccupied without incurring any cancellation charges. We do not accept liability for any consequential losses relating to travel or other services provided by other suppliers.
Accommodation
The accommodation is reserved exclusively for the persons named or numbered in the booking. Unauthorised occupancy can lead to the whole party being forced to leave the accommodation immediately. In these circumstances re-accommodation is at the additional expense of the client.
Certain standards of behaviour are expected by the various local communities and clients are requested to observe them. We reserve the right to terminate without compensation the holiday tenancy of any client(s) whose behaviour is causing annoyance or damage to property or persons whether employees, other clients or apartment owners.
Problems and Complaints
In the event of a problem or complaint, this should be brought to the immediate notice of supplier of the accommodation or service whose name and address are shown on our holiday documentation.
This gives the Hotelier or Supplier concerned the opportunity to resolve any problem on the spot and minimise any inconvenience.
Most problems are quickly resolved, however, should a problem persist or it is felt necessary to pursue the matter further, or seek compensation, then it is essential that full details are notified to the Supplier in writing and a copy retained.
The Company does not accept any liability where our complaint procedures have not been observed or full written details are not received at our office.
Passports and Visas
Visas:members of EU passport holders do not require a Visa. Non-EU passport holders must contact their nearest Greek embassy for up to date information on Visa requirements before travelling to Greece.
Number of Nights in the Accommodation
The date from which the accommodation is reserved and the number of nights for which it has been booked are shown in the travel documentation. Villas and apartments are usually made available at varying times between 14.00hrs and 17.00hrs on the day from which the reservation has been made. It is standard practice for villas and apartments to be vacated before 10.00hrs.
Damage and Breakages
Clients are responsible for the costs of rectifying any damage or deficiency arising from their occupancy. It is important therefore, that any damage or deficiency noted on arrival is brought to the attention of the owner/agent as soon as possible.
Safety Standards
Standards of safety and hygiene are those of the host country and on occasions may fall short of standards expected in the E.U. countries. It is important that clients take all reasonable precautions to protect themselves whilst abroad. Clients are strongly advised to locate fire exits, check the depth of swimming pools where not indicated, if this could cause problems and satisfy themselves of the suitability of items such.
Resort Development
Building work and development is as common overseas as it is in the E.U. Although you are on holiday, your chosen destination is not – normal life continues and this may include the noise and inconvenience of traffic (above and underground), building or roadwork’s. Where we are aware of any such work which could seriously affect the enjoyment of a holiday we will notify this as soon as possible.
Resort Representatives
Our object is to provide as much factual information as possible, concerning accommodation and facilities to enable clients to make an informed choice. It should be noted that, pictures of villas and apartment interiors represent the general style, size decor and furnishings, but these may vary, wholly or in part from room to room. As such all pictures are ‘typical interiors’ only.
